Questions, answered plainly

You pay one flat subscription price each calendar month, and that covers a cleanup every week. It is not one visit per month, and it is not billed every four weeks. Over a full year that is 12 equal monthly payments covering 52 scheduled weekly visits, so some months include four visits and some include five at the same price.

The base monthly price covers one to four dogs. Dogs two, three and four never cost extra.

Each dog beyond the fourth adds a small flat amount to your monthly subscription. You see your exact monthly total as soon as you enter your number of dogs. For very large packs, call or message us first.

No. Big yard or small yard, the price is the same. Your monthly price only depends on how many dogs you have.

Payments are handled securely by Stripe. You can pay with major credit and debit cards. We never see or store your card number.

When you finish signing up. You pay for your first month at secure checkout, and your card is then charged once per calendar month. There is no annual commitment and you can cancel any time from your account.

No. Most customers are at work or out when we visit. We just need to know how to get into the backyard, which you tell us when you sign up. Gate codes are stored encrypted.

Just tell us at signup whether your dogs will be out in the yard during the cleanup. Friendly dogs are welcome to keep us company. If a dog is nervous around visitors, please keep them inside on your service day.

You can give us a gate code or lock instructions during signup. That information is stored encrypted and is only visible to the person servicing your yard. We close and latch the gate before leaving and can send a photo of it with your completion message.

You choose at signup. We can take the bagged waste away with us, or leave it in your outdoor trash can if you prefer.

Light rain usually does not stop us. In severe weather or unsafe conditions we may move your cleanup to the next available day and let you know.

We're still finalizing the fine print of this policy. You'll see the exact terms before you start your subscription.

If we miss a scheduled cleanup for a reason on our side, tell us and we will make it right with a return visit or a credit.

We're still finalizing the fine print of this policy. You'll see the exact terms before you start your subscription.

There is no annual commitment. You can cancel from your account at any time, and service continues through the end of the month you have already paid for. To change your service day, dog count or anything else, send a request from your account and we will confirm the change.

We're still finalizing the fine print of this policy. You'll see the exact terms before you start your subscription.

Yes. One-time cleanups, first cleanups for yards with a lot of buildup, and commercial or HOA properties are quoted individually. Send us a quote request and we will get back to you with a price before any work is scheduled.